Communication and Engagement Representative

Role Overview

• Extensive (4 days a week) travelling to customer sites around the country
• Maintaining a strategic forward look of events and supporting new site launches and attending promotional events
• Promoting our services directly to and providing hands-on support and advise to end users
• Ensuring marketing material is in place / effective
• Coordinate calendar of events, including drafting/updating visit schedules, Wifinity representatives, marketing material requirements
• Liaising with the various on-site management and our customers’ staff, marketing/sales team, and others involved in events/engagements
• Various research, data or insight gathering tasks on markets or customers
• Collating customer and end-user insight and feedback

Requirements

• Strong organizational and communication skills
• Ability to multitask and manage time effectively
• Good customer service skills
• Demonstrable desire to learn and start a career in the communications and engagement field
• Confident communication and accurate drafting and writing ability
• Strong people skills with the ability to work collaboratively with others
• Ability to work independently
• Ability to prioritize flexibly and use own initiative to deliver to tight deadlines
• Working knowledge of Microsoft Office applications
• Willingness to work to frequent and tight deadlines while maintaining a high standard of work

Benefits

• Annual Leave Buy & Sell Scheme
• Flexible work arrangements