HR Operations Specialist – Payroll, Benefits

Role Overview

• Support the delivery of accurate, compliant, and employee-focused HR operations within a growing Financial Services organisation.
• Responsible for day-to-day payroll and benefits administration, maintaining high standards of data integrity across HR systems.
• Act as the first point of contact for employee pay and benefits queries.
• Works closely with Finance, HR colleagues, and external providers to ensure strong governance and a high-quality employee experience.

Requirements

• Deliver end-to-end payroll processing, ensuring accuracy, timeliness, and compliance with local legislation.
• Administer employee benefits including pensions, health insurance, life assurance, and related programmes.
• Maintain accurate employee data within HR systems, supporting audit readiness and regulatory requirements.
• Act as the primary contact for payroll and benefits queries from employees and managers.
• Produce payroll and benefits reporting, reconciliations, and support year-end and statutory processes.
• Identify opportunities to improve payroll and benefits processes, including automation and system enhancements.
• Support payroll and benefits activities for new starters, role changes, and leavers.

Benefits

• 2–5 years’ experience in HR Operations, Payroll, or Benefits administration, ideally within Financial Services or a regulated environment.
• Strong understanding of payroll processes, statutory deductions, and compliance requirements.
• Experience using HRIS platforms (e.g. SAP SuccessFactors, Workday, HiBob) and working with payroll providers.
• Strong Excel skills and confidence handling payroll and benefits data.
• Detail-oriented, reliable, and comfortable working to deadlines.
• Clear communicator with a service-focused mindset.
• CIPD or payroll-related qualification is desirable.