Director of Produce Operations

Role Overview

• Lead produce merchandising and operational strategies that support sales growth, gross margin, freshness, quality, and execution across franchise kiosks
• Develop and maintain merchandising standards for assortment, display, pricing, promotional execution, and inventory management
• Partner with franchisees to improve in-store execution and overall operating performance
• Conduct regular field visits, business reviews, store walks, and audits to identify strengths and opportunities
• Collaborate with supply chain, procurement, culinary, and leadership teams on product launches and operational initiatives

Requirements

• Bachelor's degree in Business, Operations, Food Service Management, Supply Chain, Merchandising, Agriculture, or a related field preferred
• 8+ years of progressive experience in produce merchandising, fresh foods, field operations, category management, or related operational leadership roles required
• 5+ years of leadership experience supporting multi-unit operations preferred
• ServSafe Manager Certification required
• Strong knowledge of produce merchandising, freshness standards, and operational best practices

Benefits

• Regular travel within and outside assigned regions
• Leadership, coaching, direction, and accountability for field execution and operational performance
• Participation in interviewing, hiring, onboarding, training, performance management, and development of team members
• Collaboration with franchisees and regional stakeholders to reinforce standards and operational expectations
• Support for budget, planning, and performance discussions