Review aging reports and identify past due accounts for follow up
Contact customers via phone and email to secure payment on outstanding invoices
Negotiate payment plans and resolve delinquent accounts in a timely manner
Investigate and resolve billing discrepancies, short payments, and account disputes
Document all collection activities and customer communications accurately in the system
Monitor high-risk accounts and escalate when necessary
Collaborate with other departments to resolve account issues.
Perform administrative functions, including check scanning and filing.
Assist with year-end audits.
Driver check-ins.
Other duties as assigned by supervisor.

Education – Associates Degree or equivalent.
Experience – At least two years of relevant accounts receivable/accounting experience.
Work ethic – A sense of urgency in meeting critical and time sensitive deadlines.
Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook.
Experience with an ERP system and Business Central a plus.
Teamwork: Strong interpersonal skills required in order to function within the accounting team.
A combination of the above will also be considered.

Accounts Receivable Specialist

Key skills