Assistant Vice President, Alternative Investment Services – Bank Loans Operations

Role Overview

• Act as primary contact and escalation point for operational issues
• Receive and resolve inquiries from clients, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution
• Maintain and monitor open items, issues, logs, project lists
• Address custom client requests, manage production activities of Client Support Specialists 1, 2 and Senior Specialists
• Coordinate the implementation of new funds, systems and processes
• Assist with client conversions and other client projects
• Identify and implement consistent operational best practices

Requirements

• BS/BA degree required
• Minimum of 5-7 years of related experience, preferably in financial services industry
• Experience in working with Bank Loan asset class required
• Proficiency with Wall Street Office (WSO)

Benefits

• Health insurance including basic life, medical, dental, vision
• 401(k) retirement savings plan with company match
• Paid time off including vacation, sick leave, short term disability, and family care responsibilities
• Access to Employee Assistance Program
• Incentive compensation including eligibility for annual performance-based awards