Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers.
Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement.
Provide exemplary customer service to transferee and his/her family.
Demonstrates knowledge of Cartus' products and services in all interactions with client and customer.
Coordinate / Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus standards.
Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
Ensure data integrity in all Cartus systems.
Maintain compliance with Cartus' corporate policies, programs, and standards.
Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property.
Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions
Coordinate ordering, review, analysis of agent prepared BMAs and property action plans
Coordinate development of agents property action plan and market updates as required by specific client contracts and programs
Serve as an objective real estate subject matter expert and resource to internal and external customers
Maintain working knowledge of corporate client policy in management of critical marketing information and events

College degree or equivalent preferred
Two plus years prior relocation or real estate experience with home sale closings
Two years Customer service experience
Influential verbal and written communication skills
Strong organizational and analytical

EOE including disability/veteran
At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position

Consultant II – Domestic Relocation

Key skills