Manage strategic accounts with regional, super-regional, and national footprints, ensuring exceptional service and growth.
Lead weekly Customer Ownership Team calls to collaborate with support team members and address client needs.
Visit customer locations to close furniture deals and introduce new products and service solutions.
Identify and resolve account support weaknesses by developing value-added solutions with internal teams.
Coordinate responses to high-priority account manager requests, including required site visits.
Facilitate administrative work through Customer Success Consultants to maximize selling time.
Communicate effectively with C-level executives, vendor partners, and internal customers.
Develop and execute growth strategies for complex and high-touch accounts.

High school diploma or GED required
Associate degree or some undergraduate education preferred.
Minimum 4 years of business-to-business selling experience with Contract Furniture.
Excellent customer service and interpersonal skills.
Computer literate and proficient in MS Office.
Prior experience in the office furniture industry or general knowledge of systems furniture preferred.
Advanced verbal and written communication skills.

Competitive Pay: $74,000
$101,000 – 8 mos weekly Draw
Expected annual earnings, based on historical performance of employees in this role, exceeds: $250,000. (This is a commission-based position.)
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

Key Account Executive, Contract Furniture

Key skills