Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions.
Maintain and enhance customer relationships and satisfaction through involvement in the community.
Coordinate activities with other WM departments as necessary to deliver on contract and service expectations.
Utilize contract management and audit tools to maximize contract value and serve as team project leader for compliance.
Utilize revenue acceleration tools for existing contract renewals and target pursuits, shaping RFP’s and existing contracts to provide value propositions that match customer needs and WM offerings.
Develop and maintain strategy plans for all existing municipal agreements and prioritized business development opportunities.
Develop community partnerships with elected officials and key community stakeholders.
Provide support and insight on political strategies, activity and needs within a community.
Coordinate, oversee and manage all RFP/bid responses, including pricing analysis, reporting and other exhibits as required.
Develop marketing strategies that identify retention and growth opportunities.

Bachelor's Degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or similar area of study, and a minimum of five years of relevant experience.
Prior experience supporting/in the public sector is required.

Municipal Manager – NE WI / UP of MI

About this role