Manager, Key Accounts

Role Overview

• Collaborate with KAM team on retailer business development
• Partner with retailer partners to proactively brainstorm and develop 360-degree retailer programs to promote sell-through of new launches and core categories; continuous partnership across internal and external cross-functional teams
• Liaise directly with account partners and trade marketing team to execute all day-to-day marketing activities related to in store and online businesses
• Develop and manage the customer partnership through strong relationship and communication, status and strategy meetings as needed, administrative task completion as required by the account, identification of business opportunities through long term strategic planning and continuous feedback and results reporting back to teams, manage meeting follow ups thru to completion
• Oversee execution and manage deadlines and due dates of retailer assets, promotions, merchandising, and promotional calendar for timely delivery to key accounts
• Represent and advocate retailer needs with internal cross-functional partners in marketing, social media, planning, product development and education
• Drive sell-in of new launches, track timing of stock and analyze business performance by account on a weekly basis proposing recommendations to drive retail sales
• Manage seasonal retail product assortments and updates for core, limited life and digital. Manage assortment file and tracker.
• Manage retailer merchandising updates, timelines and deadlines. Analyze sales for merchandising changes/update recommendations, partner with merchandising on seasonal updates and manage merch reference file. Communicate changes for internal/external assortment updates.
• Manage execution of digital marketing programs with retailer and track ROI
• Manage and maintain internal seasonal side by side trackers and calendars for activations, promotions, exposures in store and online
• Measure/manage ROI for instore/online marketing opportunities
• Manages promotional post-analysis by promotion/account for success rate, sell-in/sell-through and key learnings
• Monitor coop and return/MD spend budget
• Management of all retailer photo comps, images and provide internal calendar for timely delivery to retailer
• Partner with planning, marketing and operations team on product forecasting and allocation
• Analyze and communicate door level inventory with retailer planner to resolve out of stock issues
• Provide WTD/MTD/YTD business analysis for each account; build sales reports (new launch trackers, mix of business, store and online specific) and analyze for business opportunities
• Complete detailed reporting for senior management team
• Develop and perform competitive research and administrative tasks as needed
• Collaborate with cross functional teams for seasonal updates, events, promotions, retailer meetings
• Prepare and manage all retailer market and planning meetings with ED
• Manage 1 direct reports, defining work goals and personal development plan as well as providing ongoing feedback

Requirements

• 4-6 years of experience in sales/marketing role with a cosmetics brand, color experience preferred
• BA/BS required or equivalent related work experience
• In-depth knowledge of beauty industry and understanding of the open sell environment (knowledge of Sephora is a must)
• Proficiency with forecasting, inventory management, sales analysis, budget management, merchandising, digital marketing and marketing activation
• Strong relationship building and management skills, and strong negotiation skills
• Strong collaborator who can work effectively with key internal and external cross-functional partners
• Strong demonstrated analytical skills and project management skills
• Strong oral and written communication skills
• Strong attention to detail, ability to manage multiple projects
• Ability to multi-task, manage high volume of deadlines
• Self-motivated, self-directed, passionate, positive, can-do attitude
• Highly motivated with the ability to thrive and multi-task in a fast-paced and demanding environment, passionate about cosmetics
• Travel required 25-30%

Benefits

• Medical, dental, vision, 401K plan & access to health & wellness programs
• Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more
• Makeup gratis, employee discount on tarte.com, team give back initiatives
• Friendly, fun, creative & collaborative work environment