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Implementation Manager at Greenhouse Software | JobVerse
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Implementation Manager
Greenhouse Software
Remote
Website
LinkedIn
Implementation Manager
United States
Full Time
6 days ago
$120,000 - $140,000 USD
H1B Sponsor
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Key skills
ERP
Go
R
SSO
SaaS
CRM
Leadership
Communication
Remote Work
Sales
About this role
Role Overview
Develop and execute the implementation phase of our product with new customers
Oversee implementations from end-to-end, from Kick-off, through technical Discovery and Initial rollout
Configure key components of our system (SSO, Tele-Health, EHR integrations)
Effectively communicate with customers, from executives down to the IT teams
Interface with Eleos’ team; CS team, Product, Engineering, and Leadership to ensure a successful go-live
Coordinate project timelines, tasks, and development efforts to manage implementation projects
Troubleshoot with customers when issues arise
Requirements
5+ years leading hands-on B2B, SaaS enterprise-wide implementation projects (e.g. EHR, CRM, ERP)
Experience at a high-growth, fast-paced, innovative organization
Strong technical configuration acumen including experience with HTML/CSS, JSON, XML
Previous experience working directly with external customers in a post-sales role and with R&D teams within a tech environment
Exceptional verbal and written communication
Practical problem-solving and analytical skills
Open to 30% travel
Tech Stack
ERP
Benefits
Health benefits
Significant equity
401(k) plans matched to 4%
Flexible PTO
Additional mental health days off
Fully remote work environment
Opportunity to build and grow
Apply Now
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