Leads cross-functional collaboration with business partners across the organization and outside consultants to gain industry trends and collect voice of the customer and voice of the business to propose ideas, go-to-market improvements and commercial enablers for business growth.
Manages S&OP, key performance metrics, dashboards and supporting management tools in place to monitor performance and develop processes to simplify quoting, ensure fully commercialized solution for sales process improvement, improve velocity to the dirt, and address retail barriers to entry in partnership with Customer Solutions Core and Growth Regions.
Planning and directing all projects for Command and Construction Autonomy products viewed as critical to customer workflow and channel activation for Retail and Rental opportunities.
Gather information and assess the market including unmet customer needs, competitive issues, market dynamics, market service needs and the company position in the industry by securing a leadership role within the trade associations, technical bodies and schools particular to this sector.
Requirements
Bachelor’s Degree, preferably Business Management, Marketing and/or Engineering
7 years progressive industry or Caterpillar experience
Experience with direct customer facing roles to understand our customers’ toughest challenges and construction applications, and/or customer technology onboard & offboard adoption and utilization.
Knowledge of Caterpillar Machine Product Group and Cat Technology processes for product, quality, velocity and cost as well as NPI process awareness and GTM implementation
Prior roles demonstrating cross-functional collaboration, execution, influencing and understanding of customer value for Retail, Rental and Aftermarket solutions.
Strong skills with Microsoft office and Caterpillar insights tools for Retail, Rental & Aftermarket
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*