Senior Director, Brand and Creative Services

Role Overview

• Define and evolve Juniper Square’s creative vision, driving the execution of our brand transformation across web, campaigns, sales enablement, events, video, and executive communications.
• Ensure a consistent brand expression that builds trust and credibility in the high-stakes Private Equity and Investment markets.
• Partner with the Head of Corporate Marketing to align creative priorities with company goals, serving as a strategic advisor on how brand drives business efficiency.
• Transform the operating model for brand creative, moving the team from reactive execution to a proactive, scalable studio model. You will audit and restructure intake, prioritization, resourcing, and workflows (using tools like Figma and Asana).
• Improve speed and predictability of delivery by introducing structure, visibility, and repeatable processes. You will effectively manage the traffic of a high-volume team without sacrificing quality.
• Maintain templates and enablement systems (Brand Hubs, Asset Libraries) that allow cross-functional teams to self-serve, ensuring the creative team focuses on high-leverage strategic work.
• Build and lead a high-performing team of designers and creators. You will actively mentor the team, raising the bar on design thinking and execution.
• Own agency and vendor relationships for high-leverage initiatives (including video and experiential), establishing clear guardrails, managing budgets, and leading reviews to ensure quality and consistency.
• Create a culture of craft, curiosity, and accountability, including the thoughtful integration of emerging tools (including AI) to create operating leverage.
• Partner with Product, Sales, Customer, and executive stakeholders to understand priorities and deliver creative that supports the full funnel (awareness through retention).
• Navigate a matrixed environment to translate complex product and market concepts into simple, compelling narratives that resonate with modern GPs and institutional decision-makers.
• Improve high-impact moments that shape perception and conversion, including core website pages, pitch and sales materials, and customer storytelling.

Requirements

• 12+ years of experience in brand and creative leadership, ideally within B2B SaaS and/or a trust-heavy category (fintech, security, infrastructure, regulated industries).
• Proven experience leading in-house creative teams at a post-IPO or late-stage growth company. You have seen "what good looks like" at scale and have a track record of building it.
• Highly organized and proactive, with strong follow-through and an operational mindset. You have experience fixing broken workflows and building structure (intake, prioritization, SLAs) where it does not yet exist.
• Experience leading a brand or team through significant transformation, rebrands, or organizational change.
• Deep knowledge of creative workflows (Figma, Adobe, Asana). You do not need to be a day-to-day production designer, but you must be comfortable directing work, reviewing files, and maintaining a high quality bar.
• A portfolio that demonstrates not just design skills, but brand-building across multi-channel execution (web, campaigns, sales materials, events, video).

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend