Manager – Microsoft Copilot, Copilot Agents

Role Overview

• Develop and maintain a comprehensive understanding of the Copilot architecture, with particular emphasis on data management, privacy, and security protocols.
• Collaborate proactively with Business Technology teams to effectively communicate the benefits and functionalities of Copilot and Copilot Agents.
• Demonstrate expertise in the architecture of Copilot Agents, including integration with Graph API and the Microsoft Power Platform.
• Design, develop, and execute Proofs of Concept (POCs) to evaluate whether solutions meet business needs and are feasible.
• Contribute to the development of governance frameworks for Copilot Agents, ensuring adherence to compliance standards and responsible AI practices.
• Engineer prompts and workflows that are tailored to specific business scenarios, thereby optimizing Copilot and agent performance and value delivery.
• Provide technical support by troubleshooting issues and maintaining comprehensive documentation to support enterprise-wide deployments.
• Collaborate with cross-functional teams to establish processes for provisioning Power Platform Environments, ensuring Copilot Studio DLP Policies are properly implemented.
• Work closely with stakeholders to develop and manage a comprehensive inventory of Copilot Studio Agents, related environments, DLP Policies, and licensing.
• Partner with colleagues to identify and quarantine unauthorized Copilot Studio Agents, maintaining a secure and compliant environment.
• Contribute to the implementation of agent lifecycle management processes, supporting ongoing effectiveness through teamwork and shared responsibility.
• Foster and grow a Copilot end user community using Viva Engage and other adoption channels.

Requirements

• Bachelor’s degree or equivalent experience is required; an advanced degree is preferred
• A minimum of 10 years of overall professional IT experience, including at least 5 years of hands-on work with Microsoft 365 services (e.g., SharePoint, Teams) or related cloud technologies
• Demonstrated ability to effectively communicate complex technical concepts to both technical and non-technical audiences
• Strong knowledge of Microsoft Copilot suite, Power Platform, Graph API, Azure, Entra ID, Purview, and related technologies
• Working knowledge of DevOps, Agile, and ITIL frameworks is preferred
• Demonstratable experience in compliance standards including GxP, PIIT2/T3, HIPAA, SOX, and related processes such as testing and reporting is preferred
• Experience in connecting to business systems and orchestrating multi-step workflows
• Proven ability to instrument adoption metrics and leverage insights to inform training initiatives or drive product improvements.

Tech Stack

• Azure
• Cloud

Benefits

• Vacation –120 hours per calendar year
• Sick time
• 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time
• up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year