Lead and optimize end-to-end revenue cycle management, encompassing billing operations, revenue recognition, and collections processes
Oversee and execute revenue recognition review processes in accordance with ASC 606 standards across all customer portfolios, ensuring full regulatory compliance, financial accuracy, and adherence to complex contract terms
Review and approve all client invoicing on a monthly basis as prepared by staff and senior accountants, ensuring accuracy, completeness, and compliance with contractual terms while maintaining ultimate responsibility for invoice quality and timely delivery to clients
Implement process improvement strategies to streamline customized billing and revenue processes, including evaluating and implementing new systems, leading cross-functional initiatives with operations and technology teams, and building AI-driven workflows to enhance reporting capabilities, and operational efficiency
Partner with FP&A and management teams to support revenue forecasting and variance analysis, tracking key performance indicators (KPIs) to measure revenue performance against targets and providing actionable insights to drive strategic decision-making
Lead collections management strategy, including optimizing dunning processes, driving measurable improvements in collection rates, and developing robust reporting frameworks to track, analyze, and communicate collection performance metrics and results to leadership
Oversee sales and use tax compliance across multiple jurisdictions, including finalizing the Avalara tax software implementation to enhance automation and accuracy of sales tax filings
Requirements
Bachelor's degree in Accounting, Finance, or related field (CPA or CMA strongly preferred)
7+ years of progressive accounting experience, ideally with both public and private, and at least 2 years in a supervisory role
Experience within a fast paced startup and/or the healthcare technology industry or Pharmacy Benefit Management space is a plus
Experience and proficiency with Netsuite, Excel, GSuite
Strong working knowledge of the order to cash accounting cycle, invoicing operations, and revenue recognition
Strong analytical skills, attention to detail, and a methodical approach to troubleshooting and problem solving
Knowledge of ASC 606 revenue recognition standards and complex accounting principles
Experience managing high-volume billing processes in a SaaS/startup environment
Ability to operate in a fast paced, dynamic environment and can adapt to new and unique revenue accounting requirements
Strong communication skills with ability to respond to billing inquiries and resolve complex revenue issues.