Key skills
Leadership
About this role
Role Overview
- Research and Resolution of Regulatory Complaints
- Supports identification of escalated issues by using Oscar systems and processes
- Partners with internal business teams and leadership to share trends related to complaints received while proposing solutions to prevent recurrence
- Advise teammates on potential solutions to current regulatory complaints
- Develop and maintain successful relationships with state insurance regulators
- Compliance with all applicable laws and regulations.
Requirements
- 4+ years of experience in health insurance customer service, claims, appeals, or Regulatory team
- 2+ years of experience working with regulators
Benefits
- Health insurance
- Participation in Oscar's unlimited vacation program
- Annual performance bonuses
- 401(k) plan participation
- Paid parental leave
- Paid sick time
- Paid holidays