Perform secretarial duties in support of general medical office activities to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.
Screen and sort mail and documents; respond to routine items not requiring supervisor's attention according to instructions and standard procedures.
Set up and maintain office files of patient records, reports, correspondence and miscellaneous information in an organized fashion.
Take or transcribe dictation; type medical reports and summaries, patient histories, operative notes, manuscripts and letters from rough draft to final copy, ensuring accuracy and completeness.
Operate general office machines, including regular typing and word processing equipment, copy machines, calculators and transcription equipment.
Answer telephone, screen calls, respond to routine questions and take messages in accordance with the physician's instructions; serve as receptionist for office or clinics as necessary; greet patients, make appointments or proper referrals according to instructions and procedures; prepare documents and materials for clinics and/or patient admissions as requested.
Maintain the physician's calendar of appointments and schedules, preparing materials and bringing pertinent items and dates to his/her attention as requested.
Perform other related duties incidental to the work described herein.
Requirements
Work requires a general educational background normally equivalent to a high school education.
Work requires two years of related medical clerical experience sufficient to acquire skills in transcribing medical terminology, office organization and communications.
A completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience.
An optional typing speed of 50 correct words per minute may be required.
TYPING-MEDICAL
TYPING-MANUSCRIPTS
DICTAPHONE
RECEPTION
EDITING/PROOFING
FILING
TELEPHONE PROTOCOL
SHORTHAND/SPEEDWRITING
ACCOUNTING/BOOKKEEPING
MEDICAL TERMINOLOGY
OFFICE PROCEDURES
CORRESPONDENCE
MICROSOFT WINDOWS
PC WORDPROCESSING SOFTWARE
PC SPREADSHEET SOFTWARE
PC DATABASE MGT SOFTWARE
WORDPERFECT
MICROSOFT WORD
MICROSOFT EXCEL
DBASE
Benefits
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.
Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.