Regional Client Director

Role Overview

• Execute on the Contrast Media vision and strategy with our customers; partner cross functionally to drive product development and create and leverage business opportunities.
• Confident presenting full range of key strategic information both internally and externally on consistent basis.
• Execute on key channel strategies that align with the marketing and sales objectives of the company.
• Collaborate with internal stakeholders to understand market trends, customer needs, and competitive landscape, and translate insights into actionable strategic plans.
• Extensive experience supporting Large IDNs, GPOs, channel partners.
• Required to work cross functionally to ensure achievement of commercial objectives and assume accountability for organizational results.
• Proactively communicate with relevant internal stakeholders to identify, plan, develop and/or revise project deliverables which are identified for success.
• This role is responsible for developing account business plans and holding teams accountable while also executing key milestones.
• Required to utilize CRM to document and strategize all customer interactions and opportunities.
• 10+ years with comprehensive contract negotiation and administration, including strategic business case development, implementation, and on-going performance measurement to ensure pull-through and contract compliance.
• Manage time effectively to ensure regular visits to all accounts to nurture and grow PDx business.
• Well-timed execution of Quarterly Business Reviews, preferably in-person, within each assigned accounts while simultaneously blue printing local sites based upon influential key decision makers and understanding local dynamics to help problem solve globally across the entire IDN.
• Provide consultative support and guidance to other team members.
• Success in this role will be measured by account growth, new agreement execution, customer satisfaction, regional GPO strategy execution, and alignment with strategic business objectives collaborating with rest of Region and GE HealthCare Account Communities.
• Collaborate with Contracts, Sales, and Finance to define and execute contracting strategies in alignment with financial objectives and contract terms.
• Monitor pricing bands and performance, ensuring adherence to pricing strategies and identifying opportunities to improve profitability.
• Partner with Marketing and Sales to develop and implement portfolio-level pricing strategies that optimize ASP, gross margin %, and total revenue.
• Develop and execute the customer growth strategy in partnership with Sales and Commercial Strategy & Operations.
• Lead business planning efforts to secure new agreements and expand footprint in existing contracts across the portfolio utilizing all key stakeholders in the customer organization.
• Capture all activity in business CRM.
• Bi-weekly, analyze and report out on account performance; develop improvement plans and best practices based on insights.
• Lead creation and execution of strategic target account programs; track and refine based on performance across the Region.
• Leads the orchestration of tailored, multi-touchpoint sales strategies based on client needs, pipeline dynamics, and strategic goals.

Requirements

• Bachelor’s degree in Business, Marketing, Healthcare, or related field (Master’s preferred)
• 8–10+ years of progressive experience in client account management, sales leadership, or strategic partnership roles
• Proven track record of managing multi‑state or multi‑site client portfolios
• Delivering revenue growth and retention
• Leading cross‑functional teams and driving strategic initiatives
• Experience in the industry relevant to your organization (e.g., healthcare, diagnostics, SaaS, professional services)

Benefits

• medical
• dental
• vision
• paid time off
• 401(k) plan with employee and company contribution opportunities
• life insurance
• disability insurance
• accident insurance
• tuition reimbursement