Provide brief, solution-focused (telephonic and/or video) counseling services
Conduct a comprehensive assessment of the clients’ presenting issues
Establish a treatment plan aimed at resolving identified issues
Facilitate a referral to long-term treatment and/or community resources when clinically appropriate
Maintain a caseload of 8 sessions per day of 45 minutes each (60 minutes in total with 15 minutes provided for documentation)
Utilize brief, solution-focused interventions to resolve the clients’ presenting issue
Ensure safety for clients who present at risk to harm self/others
Ensure that all clients are properly referred to long-term treatment, when clinically appropriate
Maintain up-to-date documentation for all client contacts in the ComPsych system per established procedures and processes
Continually strengthen professional knowledge base through review of trends related to telehealth counseling, effective treatment modalities, and evidence-based interventions

Minimum 3 years of clinical counseling experience required
Master's Degree in Social Work, Counseling or Psychology required
Independent clinical license required
Experience providing direct clinical services and solution-focused therapy
Knowledge of treatment issues and EAP services
Exceptional communication skills, with a strong focus on customer service and sound clinical judgment
Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
Must have high-speed internet and workspace free from distraction, disruption or noise
Ability to be on camera when attending work related trainings, meetings and/or events
Must be able to sit or stand at desk for prolonged periods of time while working on a computer

Telehealth Counselor

Key skills