Manage a team of collections professionals
Direct the collection activities for the business to increase the number of successful collections on Accounts Receivable
Oversee the collection of outstanding invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
Regularly manage and supervise the collections team to produce positive results
Lead periodic calls with local and regional management to review outstanding development
Develop goals that complement the overarching business goals of the company
Review and analyze data pertaining to the collections function and share with executive leadership as needed
Communicate with clients to build and maintain a strong working relationship
Oversee communications with clients and share this information with regional and local management
Implement credit policies and procedures that improve the cash flow position of the business
Achieve department goals and objectives weekly and monthly
Manage information requests during year-end audits

At least 5 years of management experience in credit and collections
Experience in a professional services environment, preferably within the Architectural Engineering and Construction (AEC) sector
Strong managerial and organizational skills
Accurate and detail orientated
Ability to communicate effectively with staff at various levels
Attention to detail and accuracy a must
Advanced knowledge of all general accounting principles, credit and collections
Strong analytical/quantitative skills
Proven ability to regularly motivate, direct, mentor, and train teammates
Exceptional customer service approach
Excellent verbal and written communication skills
Strong understanding of Deltek / Vantagepoint

AR/Collections Manager

Key skills