Client Solutions Manager

Role Overview

• Lead communications and strategy with clients and partners
• Own the business review and account plan for each client
• Lead client retention by developing strategic business growth plans
• Design and deliver strategies for travel program spend and technology roadmap
• Develop a deep understanding of the client’s business needs
• Use travel industry insights to find opportunities to improve
• Implement new business and lead client onboarding, product implementation, maintenance, and training

Requirements

• Proven experience in B2B business development and sales
• Travel industry knowledge
• Expert problem solver
• Excellent written and verbal communication skills, including negotiation
• Financial foresight
• Strong time management, organization, and prioritization skills
• Collaborative approach; able to work well with global teams
• Skills in Salesforce and Microsoft Office suite
• Experience using the Challenger model

Benefits

• Health and welfare insurance plans
• Retirement programs
• Parental leave
• Adoption assistance
• Wellbeing resources
• Travel perks: deals from major travel providers on flights, hotels, cruises, and car rentals
• Access to over 20,000 courses on a learning platform and leadership courses