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Senior Director, Client Results at Liveops, Inc. | JobVerse
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Senior Director, Client Results
Liveops, Inc.
Remote
Website
LinkedIn
Senior Director, Client Results
United States
Full Time
1 week ago
Apply Now
Key skills
Leadership
Time Management
Collaboration
About this role
Role Overview
Join our dynamic team as the Senior Director of Client Results
Assume a leadership role of strategic significance, providing direction and oversight for the day-to-day operations of key accounts
Lead cross-functional efforts, devising and implementing performance strategies that enhance execution and maximize results
Influence key performance indicators (KPIs), customer care, quality assurance, workforce planning, recruiting, coaching, and training
Requirements
Bachelor’s Degree or equivalent years of work experience required
5-7 years of contact center /BPO experience, with 5+ years of leadership experience
Proven track record of success
Exceptional interpersonal and collaboration skills
Demonstrated experience in influencing and shaping client outcomes
Executive presence with a keen understanding of organizational dynamics
Advanced organizational, multitasking, and time management skills
Willingness to travel 10-15% as needed
Benefits
Up to 10% travel required per year
Apply Now
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