Develops, assesses and coordinates holistic care management activities
Evaluates member service needs and develops or contributes to development of care plans/service plans
Educates members, their families and caregivers on services and benefits available
Acts as liaison and member advocate between member/family, physician, and facilities/agencies
Supports members with primarily mental/behavioral health needs
Performs frequent home and/or other site visits
Provides and/or facilitates education to long-term care members and their families/caregivers
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery

Requires a Master's degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing
2 – 4 years of related experience
Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LPC, or RN with Behavioral Health experience
3+ years of case management, care coordination, discharge planning with adult populations (ages:18
1. preferred
2+ years of experience coordinating and managing healthcare/behavioral health services and personal assistance/social services, and providing patient advocacy and education to Medicaid members preferred
Experience in FIELD-BASED Social Worker or Case Managers role in-patient behavioral health hospital, community health, outpatient mental health, substance abuse/ detox recovery treatment, or state social services settings (MHAs, LIDDA) preferred

LTSS Service Care Manager – LCSW, LPC, Psych RN

Key skills