Funding Consultant

Role Overview

• Maintain communication with SLPs on funding cases
• Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders
• Track funding authorization cases ensuring requests are resolved to completion in a timely manner
• Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility
• Review prior authorization documents against third party payer criteria
• Research previous orders and payment history/DSOs for any repair or new order requests
• Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements
• Resolve third party denials and provide consultation to finalize difficult funding cases
• Alert supervisor of potential third-party payer challenges

Requirements

• Bachelor Degree, or 2 – 4 years related experience
• Background in the health insurance field preferred
• Oral and written communication skills
• Interpersonal, collaboration, and teaming skills
• Customer service orientation
• Internet navigation skills
• MS Office Word and Outlook
• Able to multitask in a fast-paced environment

Benefits

• Flexible work arrangements
• Professional development opportunities