Serve as Product Owner for two engineering crews focused on CIAM platform support and infrastructure.
Manage and prioritize backlogs, ensuring alignment with business objectives, technical needs, and organizational priorities.
Attend and participate in daily stand ups, Agile ceremonies, and planning sessions.
Partner closely with engineering teams to understand platform functionality, technical constraints, incident trends, vulnerabilities, and required upgrades.
Oversee incident management, platform stability initiatives, and remediation efforts.
Track progress toward objectives, prepare status updates, and present to leadership regularly.
Collaborate with other Product Owners across the CIAM organization to ensure coordinated delivery.
Engage with external vendors during weekly vendor calls, supporting joint technical initiatives and issue resolution.
Support all internal PNC stakeholders and teams leveraging the CIAM platform.
Ensure platform enhancements, patches, certificates, and upgrades are understood, prioritized, and executed effectively.
Requirements
Strong technical background with experience working directly with engineering teams.
Proven experience with platform operations, patching processes, security standards, and certificate management.
Working knowledge of incident management, vulnerability management, and infrastructure upgrades.
Excellent communication, stakeholder management, and follow through skills.
Experience in Agile/Scrum environments; ability to lead and drive delivery based on priority and business value.
SAFe Product Owner/Product Manager (POPM) certification or other Agile certifications preferred.
Familiarity with CIAM technologies and identity security concepts.
Hands on experience with Ping Identity suite (PingFederate, PingAccess, PingID/PingOne) or similar platform.
Experience supporting large scale enterprise platforms and vendor supported systems.
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service