Manages account posting and/or receivable and collection activities of department to maximize income from services rendered.
Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office.
Develops and maintains systems for account management, data entry, collections and general operations of Accounts Receivable (A/R).
Develops income projections and long range plans for obtaining them.
Provides monthly income, cost center and ad hoc reporting to Business Manager.
Maintains environment and training opportunity compatible with growth and development of staff.
Oversees office staffing, ensuring appropriate staffing levels.
Provides managerial guidance to assistant managers to meet monthly/annual goals.
Maintains and updates master fee schedule.
Prepares and monitors patient accounts annual income and expense budget under direction of Business Manager.
Serves as liaison to third party payers, vendors, medical center personnel, patients and/or their families in problem situations when necessary.
Assists with the development of A/R charge and collection policies.
Assists with contract negotiations with third-party payers.
Assists supervisors in recruiting personnel needed.

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
Supervisory (5 Years).
Skills: Not Applicable.
A driver's license is not required for this position.

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution (403(b)) Retirement Savings Plan, with employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians.
4 weeks of caregiver leave to bond with your new child.
Tuition coverage for dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Manager, Patient Accounts – Department of Medicine

Key skills