Supervise, mentor, and develop a team of solar system designers focused on direct-to-consumer DIY sales.
Set clear performance targets, KPIs, and accountability structures.
Foster a collaborative, high-performance culture within the design team.
Collaborate with sales leadership to implement strategies that drive system sales growth.
Monitor sales metrics and pipeline activity and optimize the team’s performance accordingly.
Provide coaching to improve customer engagement and close rates.
Review and approve system designs for residential and small commercial solar projects.
Ensure all designs meet applicable electrical codes, utility requirements, and product standards.
Stay current on evolving solar technology, battery systems, and integration methods.
Maintain a customer-first approach, ensuring all system design interactions are informative, technically sound, and sales-oriented.
Resolve escalated customer issues and technical inquiries with professionalism and efficiency.
Work closely with product procurement, technical support, and marketing to ensure alignment on offerings and customer messaging.
Provide feedback to leadership on customer trends, design tool needs, and product gaps.
All other duties assigned.

3+ years of experience in solar system design or technical sales, preferably in a DIY or DTC environment.
2+ years of experience in leadership or management role.
Proficiency with solar design software (e.g., Aurora, Helioscope, or similar).
Deep understanding of PV system components including inverters, batteries, and mounting solutions.
NABCEP certification or equivalent technical credential.
Experience with CRM and sales pipeline management tools (e.g., Salesforce, HubSpot).
Background in the residential DIY market or ecommerce solar sales.
Familiarity with permitting and interconnection requirements in key U.S. markets.

Equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Manager, Systems Design

Key skills