Team Lead, Mortgage Consultant

Role Overview

• Maintains personal loan production goals while supporting team performance.
• Demonstrates best practices in loan origination, client engagement, and compliance.
• Acts as a second voice on calls to support originators and improve conversion.
• Provides real-time coaching and feedback to team members.
• Leads daily huddles and weekly training sessions focused on sales techniques, product knowledge, and pipeline management.
• Monitors team pipeline and identifies opportunities for improvement.
• Partners with Sales Manager to address performance gaps and celebrate wins.
• Shares insights and strategies to help team members overcome objections and close more loans.
• Promotes a positive, high-energy team culture aligned with Newrez values.
• Serves as a liaison between originators and leadership to ensure alignment and transparency.
• Encourages collaboration and peer-to-peer learning.
• Assists with onboarding and mentoring new team members.
• Supports compliance with Newrez Code of Conduct and regulatory guidelines.
• Participates in leadership meetings and contributes to strategic planning.

Requirements

• 6+ years in mortgage sales or originations
• NMLS License required
• Prior experience mentoring or coaching peers preferred
• Excellent communication and interpersonal skills
• Ability to lead by example and inspire team performance
• Skilled in pipeline management and sales enablement
• Proficiency in Encompass, Excel, and Microsoft Office
• High emotional intelligence and ability to foster team cohesion.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• The Newrez Employee Emergency and Disaster Fund
• 1 Volunteer Time Off (VTO) day
• Employee Matching Gifts Program
• Newrez Grants Program