Manager – Product Management, Welfare and Self-Reliance

Role Overview

• Manage, coach, and mentor at least 3 product managers in managing life-cycle management of IT products.
• Resolve complex issues that escalate beyond the scope of the product managers responsibilities.
• Regularly manage the work of other employees (may include mixed workforce).
• Responsible, in partnership with HR, to hire or fire employees and recommends advancement, promotion or any other change of status of employees within their reporting line.
• Manage product awareness to extend the user base.
• Monitor product performance and user satisfaction.
• Manage product financial including total cost of ownership. Ensure adequate resources for maintaining the product.
• Manage the product road map of future enhancements and the ultimate retirement of the product.
• Research industry best practices.
• Identify product opportunities that meet customer needs.
• Define requirements.
• Explore product alternatives, analyze feasibility, define and plan the product.
• Participate with development teams that develop the product.
• Develop training and communication plans.
• Manage the communications and training plans associated with product introduction and rollout.
• Ensure smooth transition from development phase into operational phase.

Requirements

• Bachelor's degree in a business and/or technology discipline such as computer science or a related field.
• 6 years' experience industry track record.
• Experience developing business plans and requirements that shape the development and delivery of services to customers.
• Experience managing multiple employees.
• Ability to perform and lead others through complex customer research and analysis of diverse cultures.
• Experience managing product/services; managing relationships with vendors and other business partners.
• Ability to deal with cross-divisional, cross-departmental, cross-functional, and cross-cultural differences; and lead cross-functional and interdepartmental product or project teams.
• Ability to define and document work processes.
• Ability to lead a team of highly educated and skilled managers.
• Ability to develop product communication and marketing materials.
• Ability to write user stories.
• Ability to prepare succinct product presentation of leadership.

Benefits

• Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
• Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.