You will be the technical voice in the room, translating complex supply chain challenges into compelling solution narratives.
Deliver customized product demonstrations tailored to prospect-specific pain points, in partnership with sales and technical teams.
Lead discovery sessions to uncover business requirements and map them to QSTRAT capabilities.
Articulate QSTRAT's differentiators against competitive solutions and industry alternatives.
Build and maintain demo environments and proof-of-concept configurations.
Own the customer journey from signed contract to go-live and long-term loyalty.
Deliver end-to-end implementation consulting and functional training for new and existing customers.
Configure solutions to meet customer business requirements and guide adoption to accelerate time-to-value.
Provide hands-on end-user configuration and training to ensure effective system utilization.
Own project timelines, milestones, and stakeholder communication to deliver on-time, on-budget implementations.
Act as the customer's trusted advisor, proactively identifying risks and recommending solutions to ensure long-term platform adoption and ROI.
Collaborate closely with Product Management, Development, Training, Sales, Marketing, and Customer Success teams to drive product enhancements and improve customer satisfaction.
Requirements
Bachelor's degree in Business Administration, Computer Science / Software Engineering, Supply Chain, or related field.
3–5+ years delivering end-to-end software implementation and/or pre-sales solution consulting for enterprise or SaaS applications.
Domain knowledge in supply chain, manufacturing, procurement, or distribution.
Experience configuring and implementing SaaS, ERP, or CRM systems.
Experience with Adobe Designer is a plus.
Demonstrated ability to lead functional training and hands-on end-user configuration for successful system adoption.
Strong communication skills with the ability to convey technical concepts clearly to both technical and non-technical stakeholders.
Proficiency in data analysis using Excel or BI tools to support customer reporting and insights.
Excellent analytical, troubleshooting, and problem-solving skills with the ability to diagnose and resolve complex implementation challenges.
Tech Stack
ERP
Benefits
Competitive salary commensurate with experience.
Opportunities for career advancement and professional development.
Experience collaborating with a diverse, global team within a remote work setting.
Comprehensive Health Benefits to support your wellbeing and peace of mind.
Employer contributions to your RRSP
Pre-Sales Consultant, Implementation at Embrace Software Inc | JobVerse