Train, mentor, and inspire a team of RCMs to meet and exceed client expectations in merchandising, shelving, and sales execution.
Provide daily strategic direction to maximize sales opportunities and guide your team in identifying best practices and in-store selling opportunities.
Conduct regular audits and deliver actionable feedback to ensure high-quality execution. Build strong relationships with retail partners through consistent communication.
Partner with Retail Directors and internal stakeholders to align on key initiatives and communicate effectively across teams.
Serve as a subject matter expert on Acosta’s retail systems. Train associates using Acosta University and other tools to enhance in-store performance.
Develop impactful selling materials for retail meetings and conduct bi-quarterly evaluations to support team development.
Perform other responsibilities as assigned, including meeting physical requirements and maintaining a valid driver’s license for travel.

Proven ability to see the big picture and translate diverse systems and goals into actionable plans.
Strong communication skills with the ability to tailor messages to different audiences.
Experience in coaching, mentoring, and promoting continuous learning within teams.
Ability to align organizational goals with individual performance objectives.
Expertise in retail systems and tools to drive efficiency and execution.
Proficiency in Microsoft Office Suite—Excel, Word, Outlook, and PowerPoint.
Valid driver’s license and ability to travel as needed.
Strong interpersonal, organizational, and sales skills.
Comfortable presenting to various audiences and responding to questions with confidence.

Retail Manager

Key skills