Conduct high-volume outbound calls to new business prospects including physicians, Medspa, and aesthetic practices
Re-engage existing system owners to identify expansion, upgrade, or replacement through open house staffing opportunities
Introduce the company’s aesthetic technology portfolio at a high level and assess interest and timing
Navigate gatekeepers and engage decision-makers professionally and confidently
Qualify leads based on established criteria (practice type, decision-maker access, timing, budget, and intent)
Accurately document call outcomes and opportunity details in Salesforce or designated CRM
Submit qualified leads to the assigned Aesthetic Consultant or Executive Aesthetic Consultant with complete and actionable notes
Ensure timely and clean handoff to maximize conversion rates and rep productivity
Maintain consistent outbound activity levels aligned with performance expectations
Track follow-up cadence and engagement history to ensure no opportunity is missed
Collaborate with sales leadership to refine messaging, targeting, and qualification standards

Bachelors degree (recommended, but not required), or equivalent professional experience in sales, marketing, or customer engagement
2–3 years of experience in a sales, inside sales, or call center role (medical device or technology sales preferred)
Strong communication and interpersonal skills with the ability to connect quickly and build rapport
Self-motivated, goal-oriented, and resilient under pressure
Excellent organization and time-management skills
Preferred Experience with Salesforce CRM or similar platforms preferred
Passion for the aesthetics industry and eagerness to learn advanced technology and consultative selling methods

Customer Engagement Specialist

Key skills