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Customer Service Representative III at Medtronic | JobVerse
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Customer Service Representative III
Medtronic
Remote
Website
LinkedIn
Customer Service Representative III
United States
Full Time
5 days ago
$40,800 - $61,200 USD
H1B Sponsor
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About this role
Role Overview
Represents company to external and internal customers
Answers product-related questions
Traces lost shipments
Interprets and clarifies customer orders for the shipping department
Takes orders or registrations
Connects customers to appropriate support or field staff when necessary
Manages web-based ordering or registrations
Confers with management regarding customer credits
Returns goods for credit
Identifies quality assurance complaints
Writes price differentials on mail orders
Approves allocation of stock in short supply
Manages inventories at customer facilities using EDI, forecasting, replenishment and inventory systems
Requirements
High School diploma or equivalent
Minimum of 4 years of relevant experience
Customer Service or Healthcare Experience (Nice to Have)
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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