Collections Specialist
United States
Full Time
6 days ago
$44,973 - $60,693 USD
No H1B
Key skills
ERPSAPCommunication
About this role
Role Overview
- Engage with our valued customers through phone calls and emails to evaluate orders and account status
- Work closely with team members to create ways to bring in cash and future revenues
- Process credit applications as assigned through daily queue
- Process daily order review queue to determine if the potential order can be fulfilled
- Manage rejected/returned emailed statements and invoices
- Solve problems quickly and create resolutions that collect cash from revenue on a regular basis
Requirements
- 2+ years of high-volume collections and/or credit experience
- Amazing Microsoft Office skills
- Attention to detail
- Exceptional conflict resolution skills
- Fantastic communication skills & proficient in English (verbal and written)
- Experience with SAP or other ERP software
- Self-motivated and customer centric
Tech Stack
- ERP
Benefits
- Potential for quarterly profit-sharing bonus
- Hybrid Work schedule
- Monthly IT stipend
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Casual dress code
- On-demand pay options: Access your pay as you earn it
- Health insurance
- 401k/401k match
- Employee assistance programs
- Paid time off