Lead and mentor a team of Sustaining and Factory Operations Program Managers and to bridge the gap between internal product teams and global manufacturing partners, ensuring a seamless transition from NPI to high-volume mass production.
Drive the overarching DFM (Design for Manufacturing) strategy, ensuring that engineering, quality, and manufacturing teams are aligned on risk mitigation and production scalability before the first unit hits the line.
Oversee on-the-ground factory operations, managing the relationship with Contract Manufacturers (CMs) at the executive level to ensure KPIs for yield, quality, and throughput are consistently met or exceeded.
Lead the Post Ramp Qualification (PRQ) framework, making high-stakes decisions on product changes necessitated by material shortages, quality improvements, or cost-reduction initiatives.
Partner with Executive Leadership (Planning, Sourcing, Retail, Product, and Finance) to ensure global supply matches demand, owning the mitigation strategy for any supply chain disruptions.
Architect the long-term capacity plan, including the strategic deployment of multi-million dollar capital expenditures for equipment, fixtures, and factory expansion.
Partner with MPMs on Materials Management strategy, proactively identifying systemic supply chain risks and implementing hedging or dual-sourcing strategies.
Own the operational budget for the Sustaining and NPI programs, including accountability for Opex, Capex, and variance reporting.

10+ years of experience in Hardware Operations, Technical Program Management, or Engineering Leadership, with at least 3 years in a formal people management role.
A track record of building, scaling, and leading high-performing teams in complex, fast-paced hardware environments.
Significant experience working directly on-site at international manufacturing facilities (JDM/ODM models), with a deep understanding of assembly lines, test stations, and factory floor dynamics.
Deep expertise across all Hardware disciplines (EE, ME, ID) and Supply Chain functions (Sourcing, Quality, Logistics, and Global Planning).
Exceptional communication skills with the ability to distill complex operational challenges into clear, actionable insights for C-suite executives.
Strong experience managing large-scale budgets and a sophisticated understanding of the financial drivers behind manufacturing and supply chain operations.
A relentless drive to optimize processes and a passion for mentoring the next generation of hardware leaders.
Ability to travel internationally and domestically (up to 30%) to interface with partners and oversee factory builds.

Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
An Oura Ring of your own plus employee discounts for friends & family
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave

Lead, Sustaining & Factory Operations Program Manager

Key skills