Business Analyst – Mobility

Role Overview

• The Business Analyst will drive requirements definition, stakeholder facilitation, and delivery execution for TMO TSA ‑ exit and DSG portfolio initiatives, translating strategy into clear, testable artifacts, managing the requirements lifecycle (prioritization, traceability, change control), supporting UAT, and monitoring risks and dependencies.
• Requirements Management – Elicit and document business needs, scope, objectives, assumptions, and constraints; produce clear, testable requirements and acceptance criteria; maintain requirements traceability from intake through delivery.
• Stakeholder & Partner Facilitation – Partner with business and technology leaders to align on desired outcomes; facilitate workshops to drive decisions, clarify priorities, and resolve ambiguity across functions.
• Process & Operational Readiness – Assess current state processes and design future state workflows; identify operational impacts (people, process, policy), readiness needs, and adoption considerations—especially for TSA exits and transition to steady state.
• Delivery Execution Support (Agile/Hybrid/Waterfall) – Translate needs into the appropriate delivery artifacts (e.g., epics/features/user stories or BRDs); support backlog refinement or scope baselining; manage requirement changes through governance and approvals.
• Dependency, Risk & Issue Support – Identify and track cross team dependencies and requirement driven risks/issues; provide timely escalation inputs and decision support to maintain delivery timelines.
• Testing & Validation (UAT Support) – Define UAT approach with stakeholders; create test scenarios based on requirements; coordinate business testing, triage defects, validate outcomes, and support sign off.
• Communication & Status Reporting – Provide concise updates on requirements status, decisions needed, risks/dependencies, and readiness; ensure stakeholders understand what is changing and why.
• Governance & PMO Standards Contributor – Follow and help improve DSG PMO standards (templates, quality checks, definition of ready /done inputs, traceability practices); promote consistent documentation and auditability.
• Continuous Improvement – Identify opportunities to streamline processes, improve data/controls, reduce manual effort, and enhance customer/user experience; recommend measurable improvements aligned to DSG priorities.

Requirements

• 7+ years of Business Analyst experience supporting complex, cross-functional initiatives (business + technology) from intake through delivery.
• Strong requirements management expertise, including elicitation, documentation, prioritization, traceability, and change control using Agile, hybrid, and/or Waterfall methods.
• Proven ability to facilitate workshops and drive alignment among senior stakeholders.
• Solid process analysis skills (current/future state mapping), with the ability to translate business workflows into actionable delivery requirements.
• Experience supporting testing and validation, including UAT planning, test scenario development, defect triage, and business sign-off.
• Strong dependency, risk, and issue management capabilities, with a track record of identifying cross-team impacts early and escalating effectively.
• Excellent written and verbal communication skills, including the ability to produce clear artifacts and concise status updates for leadership audiences.
• Experience operating within PMO governance, contributing to standards, templates, and quality controls to improve consistency and delivery outcomes.
• Proficiency with common BA and delivery tools, such as Jira and Confluence (or equivalent), plus Visio/ Lucidchart (or equivalent) and Microsoft Office (Excel/PowerPoint).
• Ability to work effectively in ambiguity, driving structure, clarity, and momentum in fast-moving, high-visibility environments.
• Bachelor’s degree or equivalent practical experience in Business, Information Systems, or a related field (MBA or BA certification a plus).

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.