Craft thought leadership content for senior leaders, including speeches, keynotes, social posts, and industry communications in close partnership with Marketing.
Collaborate with cross-functional partners (Marketing, PR, IR, and People) to align storytelling and amplify impact.
Lead end-to-end communications for change programs, partnering closely with senior leaders on org meetings, leader communications, product launches, internal initiatives, and employee updates.
Write crisp, compelling, and human-centered content
Support the development of presentations, Q&As, and strategic talking points for internal and external engagements.
Ensure messages cascade effectively across the Product Pillar, building clarity, confidence, and connection.
Coach and advise leaders on storytelling, presence, and message delivery in high-impact settings.
Navigate complex, fast-moving environments with sound judgment and discretion.
Translate complex strategies, technical updates, and organizational change into accessible, inspiring communications.
Drive alignment across multiple stakeholders and functions to ensure communications are cohesive, timely, and audience-first.
Partner with colleagues in the Employee Communications team and Change Enablement to connect the dots between business priorities and employee experience.

10–15+ years of experience in executive communications, strategic storytelling, or related roles ideally within a high-growth, technology, or product-driven organization.
Exceptional writing, editing, and storytelling skills across formats (speechwriting, narratives, long-form, and short-form).
Experience supporting senior leaders with discretion, empathy, and strategic acumen.
Strong understanding of technology, product development, and innovation narratives (bonus if you have experience communicating about AI or SaaS).
Proven ability to think strategically and execute quickly balancing creativity with clarity and precision.
Strong understanding of how to use AI tools to enhance creativity, research, and content development (we really love AI and you should too).
Collaborative, adaptable, and unflappable under pressure, able to connect dots across teams and translate complexity into clarity.
Brings HEART (Humility, Empathy, Adaptability, Remarkableness, Transparency) to every interaction.

Principal Program Manager, Communications

Key skills