Key skills
CommunicationAccount ManagementSales
About this role
Role Overview
- Servicing walk-in customers and answering inquiries.
- Provide samples and complete sales transactions.
- Process sales orders and resolve product or service issues.
- Customer account management including order entry and inquiry.
Requirements
- High School Diploma or GED equivalency required.
- 1 or more years call center or customer service experience.
- Focus on customer account management preferred.
- Prior textile industry knowledge is preferred.
- Excellent oral and written communication skills.
- Ability to interpret and follow oral and written instructions.
- Must have a moderate level of computer skills in Word and Excel.
- Must be detail oriented with the ability to multi-task.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement