Workers Compensation Specialist

Role Overview

• Serve as the primary point of contact for all reported worker’s compensation reported incident; respond to and process injury reports within 24 hours.
• Monitor and track workers compensation claims, partnering closely with supervisors and adjusters to ensure all data is accurate, current and compliant. Support employees with leave cases connected to workers compensation.
• Assist in administering benefit programs and leaves related to workers compensation cases.
• Manage accurate and timely administration of benefits, from enrollment to COBRA, and maintain strong relationships with employees and benefits carriers.
• Meet all required timeframes for notifications, payment approvals and reporting.
• Provide exceptional customer service to employees, candidates, vendors and guests.
• Maintain strict confidentiality of all employee information, including HIPAA-protected data, compensation details, and benefits records.
• Other projects and duties as assigned.

Requirements

• Hold a high school diploma or equivalent.
• Bring at least 3 years of experience in employee workers’ compensation.
• Possess strong computer skills, including experience with web-based systems and data management tools.
• Adapt easily to changing environments and shifting priorities.
• Have excellent attention to detail, strong organizational skills, and a commitment to outstanding customer service.
• Capable of balancing multiple tasks and deadlines with professionalism.
• Ability to work independently and as part of a team.
• Demonstrated sound decision-making and problem-solving abilities.
• Nice to Haves:
• Experience in benefits and/or leave administration.

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you
• 100% employer paid medical health insurance premium option available
• Dental and Vision insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Supportive team and leadership invested in your success