Own and manage the COO’s complex calendar, balancing internal/external meetings, domestic/international travel, and proactively protecting strategic planning time.
Prepare concise meeting briefs and daily 'Morning Overview' summaries, ensuring the COO is fully informed, and attend meetings as needed to capture action items and maintain accountability trackers.
Support COO-led operational initiatives by tracking milestones, managing project dashboards, and creating weekly summaries of progress and blockers.
Act as the first point of contact for internal and external communications, draft executive correspondence, and manage critical stakeholder relationships with absolute discretion.
Plan and execute seamless domestic and international travel itineraries, manage all logistics, and handle travel-related expenses and reimbursements.
Act as the primary intake point for all requests directed to the COO; expertly triage, prioritize, and track internal and external "asks" to ensure nothing drops.
Develop and maintain a daily "pulse" or interactive dashboard for the COO that summarizes urgent vs. important tasks, upcoming deadlines, and required actions in an easily digestible format.
Requirements
Minimum 3–5 years of experience supporting C-level executives, preferably in tech, legal-tech, or operations-heavy industries.
Exceptional organizational skills, time management, and strong written and verbal communication.
A high degree of discretion, emotional intelligence, and the proven ability to be Anticipatory—always two steps ahead.
Tech-savvy with experience in Google Workspace, Slack, Zoom, and other collaboration tools like Asana or Notion.
Prior exposure to startups, SaaS, or data-driven environments, and experience supporting executives who manage cross-functional teams.
Benefits
Choice of medical, dental, and vision insurance plans for you and your family
Additional insurance coverage options for life, accident, or critical illness
Flexible paid time off, sick leave, short-term and long-term disability
10 US observed holidays, and Canadian statutory holidays by province
A home office stipend
401(k) for US-based employees and RRSP for Canada-based employees