The Assistant Store Manager at Coach demonstrates a high level of business acumen; delivering sales results through employee development and mentorship.
Develops sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
Holds the management team accountable for personal productivity and management contribution.
Resolves customer issues in a timely manner while being solution-oriented and forward thinking.
Develops team to build long-term relationships with customers to drive business.
Ensures all daily tasks are completed without negatively impacting service of Coach standards.

1 to 3 years of previous management experience in a luxury retail service environment preferable.
Possess current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.

Assistant Store Manager I

Key skills