Complaints Administrative Assistant

Role Overview

• Handing and/or receiving complaints, incidents, issues
• Claims processing
• Contract & document review
• Data entry
• Logging, pulling evidence
• Estimates & quotes
• Internal audits
• 40% outbound calling debtors to discuss findings of claim review
• Remediations
• Report generation

Requirements

• High School Diploma or equivalent
• Collateral repossession and/or Insurance Claims, Body Shop Repair or Repossession industry experience
• Legal authorization to work in the U.S. indefinitely is required.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!