Associate Director, Business Solutions, Operations

Role Overview

• Plan and coordinate cross-functional planning and execution of virtual and in-person client trainings, internal meetings, and promotional events
• Support operational excellence across events by anticipating logistical needs and preparing materials
• Manage key event logistics and administer survey operations
• Maintain and organize the RES internal document library and support the development of operational best practices
• Identify opportunities for operational improvement and serve as a point of coordination and operational support

Requirements

• 3 – 5 years of project and/or program management experience
• Event planning experience
• Advance proficiency with operational tools such as Monday.com, Salesforce, Zoom, Calendly, Slack and survey administration platforms
• A bachelor’s degree or equivalent experience
• Exceptional organizational and planning abilities
• Strong analytical and problem-solving capabilities
• Excellent communication and facilitation skills
• Strong operational and systems-thinking skills

Benefits

• Annual bonuses and opportunities for merit-based raises and promotions
• A mission-driven workplace where your impact matters
• A team that invests in your development and success