As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts.
The main focus of New Sales is to expand our business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base.
The primary focus of renewal management is to nurture and expand our existing customer relationships.
Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention.
You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving high renewal rates.
Practicing consultative selling, you will attain bookings targets for our portfolio and formulate account strategies that address diverse needs across all account levels.

Possess a minimum of 3-5 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach.
Operate seamlessly on operational, tactical, and strategic levels, showcasing a successful track record in expanding business with customers.
Exhibit self-motivation and drive, with a proven history of selling technology and solutions.
Demonstrate a genuine passion for cultivating relationships with a diverse range of internal and external stakeholders, including senior-level executives.
Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions.
Experience in selling enterprise software within an international matrixed organization.
Possess a background in or collaboration with research administration and management functions, showcasing knowledge in regional or national research programs, collaboration networks, and key leaders.
Excel in communication, both verbal and written, and deliver compelling presentations with exceptional skills.

Account Manager, Life Sciences

Key skills