Solutions Engineer – Fintech

Role Overview

• Partner Integration & Technical Enablement
• Translate partner business models into compliant, scalable technical solutions using the banks and partners APIs, systems, and operational workflows.
• Lead technical discovery sessions, architecture reviews, and integration planning with fintech partners.
• Provide hands-on support during onboarding, including API/SFTP troubleshooting, data mapping, and workflow configuration.
• Document integration patterns, best practices, and partner-specific requirements.
• Product & Solution Design
• Collaborate with product, compliance, and technology teams to design solutions that align with regulatory requirements and the bank’s risk appetite.
• Recommend technical approaches that balance partner needs with operational feasibility and compliance constraints.
• Identify gaps in current capabilities and advocate for enhancements that improve partner experience or operational efficiency.
• Technical Support & Issue Resolution
• Serve as the escalation point for complex technical issues across payments, ledgering, KYC/KYB, card issuing, ACH, wires, or other sponsor bank services.
• Monitor partner performance and proactively identify areas for optimization or risk mitigation.
• Cross Functional Collaboration
• Work closely with compliance and risk teams to ensure partner implementations adhere to regulatory and program requirements.
• Partner with operations to streamline processes and ensure smooth day-to-day execution of partner programs.
• Provide feedback to product teams based on partner needs, market trends, and integration challenges.
• Partner Relationship Management
• Act as a trusted technical advisor to fintech partners throughout the lifecycle of the relationship.
• Communicate complex technical concepts in clear, business-friendly language.
• Support partner growth by identifying opportunities to expand product usage or improve performance.

Requirements

• Minimum 5-7 years' experience, including time at a sponsor bank or BaaS provider, plus experience navigating regulatory requirements and leading complex, multi-stakeholder implementations
• Relevant experience in fintech, banking as a service, payments, or financial infrastructure platforms.
• Technical implementation, solutions engineering, or integration engineering in financial services.
• Payment systems, core banking platforms, or financial technology products
• Strong understanding of funds flows, APIs, data structures, and system integrations.
• Ability to troubleshoot technical issues across multiple systems and stakeholders.
• Familiarity with compliance-driven domains such as KYC/KYB, AML, card issuing, or payments operations.
• Excellent communication skills with the ability to translate between technical and non-technical audiences.
• Strong analytical and problem-solving abilities.
• Preferred Experience working at a sponsor bank, BaaS provider, or fintech infrastructure platform.
• Knowledge of core banking systems, ledgering, and payment rails (ACH, RTP, card networks, wires).
• Background in solution architecture, technical consulting, or implementation engineering.
• Ability to navigate ambiguity and operate in a fast-moving regulatory environment.

Tech Stack

• Ruby on Rails

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short
• and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage