Physical Identity and Access Manager – PIAM

Role Overview

• Oversee the development, implementation, and management of the company’s physical identity and access management program.
• Ensure the security and safety of employees, visitors, and physical assets by managing access control systems and protocols.
• Work closely with various departments to ensure compliance with security policies and procedures while providing excellent customer service.
• Set and maintain high standards for the design, configuration, operation, and quality assurance of all physical identity and access management (PIAM) systems and platforms.
• Develop, implement, and manage physical access control policies and procedures.
• Manage access rights and permissions for employees, contractors, and visitors.
• Lead the deployment and integration of advanced technologies (including AI, automation, and biometrics) to enhance and streamline Netflix’s physical security and access control programs.
• Manage the issuance and revocation of physical identification credentials.
• Ensure accurate and up-to-date records of all identity and access data.
• Collaborate with HR and IT departments to integrate identity management with other systems.
• Conduct regular audits of access control systems and processes.
• Collaborate with business partners in Corporate Security, Facilities, IT, InfoSec, and Engineering to ensure seamless integration of PIAM solutions within Netflix’s global ecosystem.
• Shape and support the PIAM technology roadmap in alignment with departmental and organizational goals.
• Design, implement, and maintain robust processes for collecting and centralizing access logs and physical security data, enabling advanced analysis and visualization of physical security metrics.
• Review and ensure compliance with data privacy, access control, and physical security requirements.
• Develop and track metrics to measure the effectiveness and impact of PIAM solutions.
• Advise teams across the company on PIAM solutions, design, and deployment.
• Communicate program updates and technical information clearly to all stakeholders.
• Develop technical documentation, training materials, and best practice guides for cross-functional teams.

Requirements

• 7+ years of experience with increasing scope, responsibility, and complexity at a multinational company.
• Proven experience leading global, cross-functional PIAM or physical security initiatives and collaborating with diverse stakeholders.
• Strong project management skills, with experience in setting and achieving objectives through OKRs or similar frameworks.
• Demonstrated ability to manage both full-time and contingent teams.
• Deep understanding of physical access control systems, identity management, and emerging physical security technologies.
• Up-to-date knowledge of global physical security trends, regulations, and compliance requirements.
• Creative problem-solver with a passion for innovation and continuous improvement.
• Experience in the entertainment, technology, or critical infrastructure sectors is highly desirable.
• Comfortable working in a fast-paced, dynamic environment.
• Willingness to run lean with a DIY mentality, take educated risks, and think out of the box.
• Travel regionally and internationally as required (approximately 25%).
• Studio production, entertainment, or technology industry experience is a plus.

Benefits

• Comprehensive benefits package
• Regional and international travel
• Excellent customer service