Write user facing copy for SLEs (Single Live Events) including but not limited to descriptions, titles, etc
Assign necessary metadata and imagery to all SLEs
Collaborate with the Creative Metadata team to ideate on image creation and athlete options for SLEs and sports experiences
Responsible for near 24/7 coverage depending on live events and priorities, ensuring operations and promotions have no issues and functioning as the first line of triage when incidents occur
Evaluate incidents to identify immediate solutions and work with the Impact team to escalate issues to the proper departments if necessary
Manually add and update all SLE imagery on platform
Manually update and optimize all SLE metadata on platform
Assist in coverage for the Platform Operations team
Research and report on all sports streamed within Peacock, functioning as the subject matter expert to help the team understand details when necessary
Provide and document detailed reports to management
Run backend product feature functionality

1+ years of experience working in title operations or publishing at a large-scale editorial, e-commerce, or video service
2+ years of experience writing, managing, and optimizing metadata
Previous experience working on live streamed events and live streaming operations
Intimate knowledge of NBA and Olympics preferred
Demonstrable ability to manage an ever-changing content pipeline 7 days a week
Exhibit excellent organization and communication skills, attention to detail and the ability to clearly and concisely articulate workflows and concepts for a variety of audiences
Experience with Content Management Systems
A history of establishing KPIs and targets, and then working to hit those goals.
Ability to proactively identify opportunities to adjust processes for efficiencies, helping to develop strategies and procedures for continual improvement of editorial operations
Excellent writing and presentation skills
A passion for sports, news, television and movies.

Night Associate, Platform Operations

Key skills