Technical Sales Representative

Role Overview

• Manage and grow business within a defined geographic territory in northwestern Alberta, reporting to the Edmonton office.
• Develop and maintain strong customer relationships across both end users and channel partners (including pump rebuild shops, resellers, and distributors).
• Identify and secure sales opportunities across the John Crane product portfolio to increase market share and achieve business growth targets.
• Utilize CRM tools to manage leads, opportunities, orders, and account plans while maintaining accurate customer and pipeline data.
• Travel frequently throughout the territory (approximately 50% or more, including overnight stays up to two weeks per month) to visit customers, perform site visits, and support sales activities.
• Independently plan and manage daily and weekly activities to balance customer engagement, travel, and administrative duties.
• Collaborate closely with internal technical and engineering teams to provide customers with practical reliability solutions and product recommendations.
• Conduct equipment surveys, troubleshooting, and failure analyses as required, preparing technical reports and proposals for customer solutions.
• Represent John Crane professionally in all customer interactions, ensuring a consultative, solution-driven approach.
• Perform other duties and responsibilities as necessary to support customer needs or as assigned by the Sales Manager.

Requirements

• Education: Post-secondary education in Mechanical Engineering or Business, or equivalent industry experience.
• Experience: Minimum 3 years of industrial or technical sales experience preferred.
• Experience in rotating equipment, pumps, seals, bearings, or related industrial sectors is highly desirable.
• Previous experience managing a large geographic territory or working with remote clients and distributors is an asset.
• Knowledge/Skills: Strong interpersonal and communication skills with the ability to engage customers at all levels.
• Balance of technical aptitude and commercial acumen—able to discuss both product features and business value.
• Proficient in CRM systems and Microsoft Office tools.
• Self-motivated, organized, and capable of working independently with minimal supervision.
• Proven ability to plan and prioritize work effectively within a large geographic territory.
• Valid driver’s license and ability to travel extensively throughout Alberta, including overnight stays.
• Safety certifications (H2S, WHMIS, First Aid, etc.) and site access requirements as needed.

Benefits

• This position includes a monthly vehicle allowance
• company-issued laptop and cell phone
• participation in a sales incentive plan