Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
Strategic operational planning and execution for the operation.
Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
Maintain open and effective communications within the work group(s) and with other work groups within the organization.
Review data, identify and implement necessary actions as required.
May manage the profit and loss statements based on the complexity and scope of the organization.
Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment.
Instruct and enforce location safety management plans, training and processes.
Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.

H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Master's degree in Business, Logistics, Transportation or related field preferred
Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
Five (5) years or more managing, leading and developing direct reports required
Three (3) years or more Profit & Loss responsibility preferred
One (1) year or more customer interaction preferred
Startup warehouse leadership, knowledge, and process optimization experience is preferred to support startup operations
Success in leading, mentoring, and developing teams is highly desirable
Experience managing employees in a large distribution center is preferred.

Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave

Senior Logistics Manager – Startups

Key skills