Business Development Representative

Role Overview

• Support emerging and national restaurant and convenience brands by helping them identify areas where they can improve their customer experience or increase their profitability
• Conduct cold calls to identify business challenges that restaurant leaders have, and convert to introductory meetings with Account Executives to learn how we solve these challenges
• Follow up with leads that have expressed interest in Crunchtime’s products, and discover around their interest to convert to introductory meetings with Account Executives
• Leverage LinkedIn for social selling by: connecting with restaurant leaders within your territory, building your brand and promoting Crunchtime with consistent social posts for your connections to engage with, using direct message/videos/voice notes in LinkedIn messages as a way to engage your prospects, and using SalesNav to identify contacts who have previous history with Crunchtime.
• Use Gong Engage to manage your prospecting tasks, use AI to strengthen your email copywriting, identify top performing emails across the team that you can leverage in your outreach, review AI-generated feedback from the software to identify your improvement areas in cold calls and email copy, review the teams recorded cold calls in addition to your own for continuous development, capture account information that you can use to re-engage prospects who have history with Crunchtime
• Leverage Marketing-Campaigns to break through the noise and capture the attention of prospects
• Leverage SalesForce to manage your territory and identify previous engagement with contacts and opportunity to re-engage
• Use your dashboard and reports to manage your leads who have the highest potential to convert to a meeting and help you achieve your quota
• Meet with your team members on a weekly basis to strategize on engaged contacts and share best practices for how we can convert them to meetings
• Use techniques such as multi-threading, storytelling, mirroring, labeling, objection handling
• Meet monthly quota for qualified meetings on a consistent basis
• Meet quarterly quota for opportunities created on a consistent basis

Requirements

• Bachelor's Degree
• 9-12 months experience in outbound sales and cold calling
• History of exceeding quota in previous role
• Strong desire to be in sales
• Competitive drive & boldness
• Excellent communications skills both verbally and in written format
• Ability to work cross-functionally across teams (sales, product, customer success)
• Ability to speak with VP and C-Level Executives and influence them
• Self-sufficient, self-motivated, and consistently strives for excellence
• Seeks opportunities to learn and develop their skillset outside of formal training/enablement
• Ability to prioritize, multitask, and adapt quickly
• Values hard work and fast-paced environments
• Active listening skills and is able to pick up on tonality and hear between the lines to adapt your direction of the call
• Enjoys learning from team members and teaching new team members who are brought on board
• Enjoys teamwork and participating in team meetings

Benefits

• Great mission-driven team members from diverse backgrounds with a strong company culture
• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team off-sites
• Medical, dental, and vision benefits (FSA, HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds