Manager – Underwriting

Role Overview

• Responsible for the management and development of the underwriters
• Supervises daily activity of the Underwriters to ensure SLA are met or exceeded
• Responsible to ensure the proper training of the Underwriters on the LOS, AUS, regulatory and compliance policies
• Develops or utilizes system reports to effectively monitor and manage individual underwriter productivity
• Conducts the review of files requiring a second look at established by New Penn policies
• Maintains and cultivates an effective working relationship with internal and external customers
• Effectively communicates all decisions and any required conditions to the broker, Account Manager, Territory Manager and or Sales Manager
• Responds to all inquiries in a timely manner as established by company SLA’s
• Carries out management responsibilities in accordance with New Penn policies and applicable state laws
• Organizes and facilitates regular department meetings
• Constantly evaluates the processes for improvement opportunities
• Provides feedback to the other department Team Leads and the Operations Manager
• Develops and/or works with the training resources to develop training programs

Requirements

• 6-8 years residential mortgage underwriting experience with recent exposure in both government and agency originations
• Requires a minimum of three (3) years’ Team Lead, Supervisor or Management experience.
• Knowledge of loan regulatory guidelines
• Operational knowledge of wholesale residential lending, including production and support functions
• Professional written, verbal and interpersonal communication skills
• Proficient at running, reading and interpreting AUS results including DU/LP and TOTAL Scorecard
• Working knowledge of RESPA 2010, HMDA, MDIA and Appraisal Independence Requirements (AIR)
• Demonstrated leadership qualities
• Knowledge of FHA/VA regulations as well as FNMA/FHLMC and investor underwriting guidelines
• Maintain working knowledge of all New Penn loan programs
• Working knowledge of lending compliance and regulations
• Ability to identify and resolve problems in a timely manner.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) programs
• Strong organizational skills
• Effective written and verbal communication skills
• Natural collaborative approach to decision-making
• Clear understanding of the implications of customer service
• Effective decision-making, customer service, sales, customer support and problem-solving skills
• Strong attention to detail and accuracy
• Strong organizational and time management skills
• Ability to multi-task and work in a deadline driven environment.
• Ability to work effectively in a team environment.
• Expert level underwriting skills as it relates to title, income, credit reports and collateral.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• Newrez Employee Emergency and Disaster Fund
• 1 Volunteer Time Off (VTO) day
• Employee Matching Gifts Program
• Newrez Grants Program